Terms & Conditions
Last Updated: 29th November 2025
Welcome to SalesGrid AI.
These Terms & Conditions (“Terms”) govern your use of our website www.salesgrid-ai.com and any services, tools, or content we provide, including AI consulting, automation solutions, WhatsApp bots, email bots, and live-call bot systems.
By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
1. Use of Our Services
You may use our Site and Services only for lawful purposes and in compliance with these Terms.
You agree not to:
Engage in fraudulent, abusive, or harmful activity.
Misuse our AI systems in ways that violate real estate legislation, data privacy laws, or communication regulations.
Attempt to reverse-engineer, copy, or resell our tools or systems without written permission.
We may modify or discontinue any aspect of the Services at any time.
2. AI & Automation Disclaimer
Our AI tools, including WhatsApp, email, and live-call bots, are intended to assist your real estate business—not to replace human decision-making.
We do not guarantee that automated responses, lead processing, or customer interactions will always be accurate, timely, or error-free.
You are fully responsible for reviewing, validating, and supervising any automated communications sent through your accounts.
3. Client Responsibilities
When using our Services, you agree to:
Provide accurate business information.
Use the services in compliance with local real estate marketing and communication laws.
Ensure your customers consent to receiving messages through WhatsApp, email, or calls.
Maintain security of your login credentials and third-party integrations.
You are solely responsible for any messages sent through automation systems connected to your accounts.
4. Data & Privacy
We may collect and process data in accordance with our Privacy Policy.
By using our Services, you consent to the handling of data as described there.
You also agree that you have the legal right to share customer data with us for automation or integration purposes.
5. Third-Party Platforms
Our Services often integrate with third-party platforms such as WhatsApp, Meta, email providers, and telephony APIs.
We are not responsible for:
Outages, changes, or limitations imposed by third-party providers
Account suspensions caused by improper usage
Policy violations related to messaging rules (e.g., WhatsApp Business policies)
Your use of those platforms is governed by their own terms and conditions.
6. Intellectual Property
All content, branding, logos, systems, documentation, and intellectual property provided through our Services belong to [Your Company Name] unless otherwise stated.
You may not copy, reproduce, or distribute any material without written permission.
7. Payments & Refunds
All fees for consulting, setup, subscriptions, or automation services must be paid in accordance with the pricing terms at the time of purchase.
Unless explicitly stated otherwise, all payments are non-refundable due to the nature of digital and service-based work.
8. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any financial losses, missed leads, communication errors, or business interruption arising from the use of our Services.
We are not responsible for damages resulting from misuse, technical errors, platform downtime, or third-party integrations.
Use of automation tools is at your own risk.
9. Termination
We reserve the right to suspend or terminate your access to the Site or Services at any time if you violate these Terms or misuse the system.
You may stop using the Services at any time.
10. Governing Law
These Terms are governed by the laws of [Your Country/Region], without regard to conflict-of-law principles.
Any disputes will be resolved in the courts of [Your Jurisdiction].
11. Changes to These Terms
We may update or modify these Terms at any time. The updated version will be posted on this page with a revised date. Continued use of the Site or Services indicates acceptance of the updated Terms.
12. Contact Us
For questions regarding these Terms, please contact:
SalesGrid AI
Email: [email protected]
Website: www.salesgrid-ai.comThis is a Paragraph Font